Need help with
Type Shogun?
Find quick answers, download help, license information, and ways to contact support.
Downloads & updates
Where are my downloads and license key?
For Direct purchases, sign in to Lemon Squeezy My Orders with your checkout email. Both Windows and macOS downloads are included.
How do I update Type Shogun?
Direct customers can get available downloads from My Orders. Steam handles updates through your Steam library.
License & activation
How do I activate the Direct edition?
Enter your license key when the game first opens. Initial activation needs an internet connection. Steam purchases use Steam and don’t require a Direct license key.
How many computers can use my Direct license?
Up to three personal or family computers at once, across Windows and macOS.
Replacing a computer or having activation trouble?
Contact support for help with your activation limit or a replacement computer.
Playing & settings
What do I need to get started?
A physical keyboard and a compatible Windows or Mac computer. Recommended ages 8+. New typists can enable the keyboard guide and transparent hands in Settings.
Where is my progress saved?
Your progress, settings, avatars, WPM records, challenges, custom texts, and seeds are saved on your device. The Steam edition also supports Steam Cloud.
What if the sound or display doesn’t look right?
Review audio and graphics options in Settings. For cramped layouts, try fullscreen, windowed mode, or the default window size.
Orders & refunds
Where do I ask about a refund?
Refunds follow your purchase platform’s policies and applicable law. Contact support if you need help finding the right route.
Still need a hand?
Support comes directly from NH Media LLC, the independent studio behind Type Shogun.
Email supportA few details help us help you.
- Your operating system.
- Whether you bought Direct or on Steam.
- What happened and any error message.
- A screenshot, if it helps explain the problem.
Prefer to write your own email? support@typeshogun.com